Noor Karkara — Senior Content & Brand Strategist
Content & Brand Portfolio

Senior Content & Brand Strategist · 7+ years

Based in India   |   Open to remote and hybrid opportunities

Noor Karkara

I own content and brand strategy at scale; varying product lines, agency teams, global stakeholders and the campaigns that carry them to market.

Enterprise B2B and high-growth consumer tech. Today: Content, ABM, email and social at Softobiz. Before that: Brand & Content Strategy Lead for IBM Automation.

9+
PRODUCT LINES OWNED IN JUST ONE ROLE
4+
AGENCIES MANAGED
+73%
Organic traffic, 2026
1,300+
LEADS IN THE FIRST MONTH, IBM
5.3M
Views, rebrand film
01 — Profile

What I run

My work starts with positioning and audience truth and holds all the way to the asset the seller opens in front of a buyer.

Noor Karkara
Trajectory
Softobiz
Senior Content Marketing Manager · 2026—Present
IBM Automation
Brand & Content Strategy Lead · 2024—26
Ninjacart
Marketing Executive & Copywriter · 2023—24
Darwinbox
Content Marketing Associate · 2021—23
ProofHub
Content Marketer · 2020—21
WebHopers
Content Writer · 2019—20
Ownership
  • Portfolio content and brand strategy, positioning and GTM narrative
  • The editorial calendar across blog, web, social, email and events
  • KPI frameworks and the reporting that decides what gets made next
Teams
  • Managed a team of 3; 2 senior content writers and a designer while also looking over ABM strategy and social
  • Experience managing 4+ agencies and their execution plans
  • Coaching and guiding young marketers, writers, and editors
Global reach
  • Brand awareness and demand campaigns for buyers across ANZ, North America, EMEA and Asia
  • Localised the same positioning for markets as different as Sydney and Kuala Lumpur
  • Fluent in distributed working; stakeholders, agencies and writers spread across all the different time zones
Recognition
  • IBM Capstone Award and “Entrepreneurship” Award for ingenuity, timely deliveries, and initiative
  • “Big Bang” Award, Advertising Club of Bangalore for Ninjacart's rebranding rollout
  •  “Avengers” and “Alpha Player”, Ninjacart · “Game Changer”, Darwinbox for impeccable brand ownership and time-sensitive deliveries
02 — Experience

Scope, and what it produced

Softobiz

Senior Content Marketing Manager

Feb 2026 — Present

I run the content engine here: a team of three, the ABM, email and social workstreams, and an external SEO agency. Organic visits are up 73% to 7,080 a month, average keyword rank moved from 17 to 10, and blog output scaled 133% without loosening the editorial standard. I also lead content strategy for the company's international leadership event.

Deliverables
  • An ABM programme running at 70–85% email open rates
  • Two age-of-AI ebooks launched for C-suite decision-makers
  • Four customer-story landing pages built to convert
  • The GA4 / Search Console reporting framework and SEO roadmap
+73%
Organic visits
17→10
Avg. keyword rank
+133%
Blog output
70–85%
ABM open rate
3
Direct reports

IBM

Brand and Content Strategy Lead

May 2024 — Feb 2026

Nine product lines, different audiences, varying strategies. I sat inside a cross-functional pod with product marketing, demand and web, directed a creative agency team through execution, and was the portfolio's data focal point; the KPI frameworks, the performance reporting, and the calls that came out of them.

Deliverables
  • The “DevOps Drive” campaign; guide, two lightboard videos, two blogs
  • Led Capstone project, strategized and deployed web strategy, visual components, copy, and paid media for 3 products within 2 months
  • The Instana Sandbox promotion plan across paid media and email
  • Launched a content strategy playbook, used to onboard new team members
9
Product lines
1,300
Campaign leads
+25%
Instana visits YoY
74.8%
Turbonomic engagement, from 58%
+49%
Sandbox completions YoY
Earlier chapters

Achievable range — consumer rebrand at scale, HR-tech demand gen, and the SaaS content beat.

Ninjacart

2023—24

Marketing Executive & Copywriter

5.3M+
Views, rebrand film

On a three-person strategic think tank, I ideated the rebranding strategy, co-wrote 2 flagship films and starred on camera in the teaser; a campaign that reached 45M+ people. Owned sales enablement and social, leading to 42% follower growth.

Darwinbox

2021—23

Content Marketing Associate

0.81→3.85%
Click-through rate

Sole content lead on a global positioning revamp across five channels, and sole focal point for experiential content org-wide — 200+ collaterals for webinars, panels and C-suite interviews, plus co-founder ghostwriting. SEO-led blog production cut average bounce rate from 81% to 58% and lifted time on page from 4 to 6.8 minutes.

ProofHub

2020—21

Content Marketer

15–34%
LinkedIn growth, 3 channels

Led social strategy and copy across three channels, published guest posts on DZone, Dev.to and Thrive Global, and built “Spotlight,” a product-wide UX content overhaul for onboarding, retention, and engagement.

WebHopers

2019—20

Content Writer

40+
Clients

Landing pages, articles and syndication, social media management for 40+ clients across industries — plus the SEO and Analytics reporting that told each of them whether it worked.

03 — Featured work

Live & latest

Softobiz · Executive roundtable, Sydney

Signal Over Noise

An engineering-leadership roundtable built on one idea: the “AI scale tax.” Took ownership of the argument and everything that carried it — scripts, speaker notes, the deck, event branding, and the collateral attendees left with.

Narrative Scripts Deck design Event branding
Signal Over Noise cover
The AI scale tax spread
Post-session recap

Event collateral, pages 1–3 — click to open full size.

Long-form · authored

Ebooks & guides

Four examples from the many assets I've strategized, executed, and authored for both C-suite executives and technical audiences like DevOps teams. My latest assets use AI-powered diagnostics to deliver value while driving qualified conversions.

The AI-First Engineering Maturity Matrix cover

Softobiz · Ebook

The AI-First Engineering Maturity Matrix

A diagnostic framework for moving from AI pilots to enterprise-scale execution.

The Agentic Enterprise cover

Softobiz · Ebook

The Agentic Enterprise

Transitioning from automation to AI-led operations.

A DevOps guide to full-stack observability

IBM · Guide

Full-stack observability guide

The DevOps Drive flagship asset — 1,300+ leads.

Security in DevOps guide

IBM · Guide

Security in DevOps guide

Shifting security left, written for platform teams.

IBM · Campaign

DevOps Drive

One flagship guide, backed by a content ecosystem built to amplify its impact. Rather than speaking to buyers, my strategy educated the practitioners who shape buying decisions. I owned the roadmap, directed the agency team, and measured performance, driving 1,300+ leads in the first month and earning IBM's Entrepreneurship award.

Flagship
guide
2 lightboard
videos
2 long-form
blogs
1,300+
leads
32K+
Video views
~20K
Campaign page visits
3
TEAMS DIRECTED
Lightboard videos — 32K+ views
Webpages & landing pages

High-conversion pages I wrote, published and owned the strategy for — live now.

Softobiz Product discovery The Blackwoods Story Softobiz Multi-location ops The Hungry Jack's Story Softobiz Digital commerce The Oroton Story Softobiz Auction platform The Pickles Story IBM Product campaign Instana campaign page IBM Solution campaign Observability campaign IBM Analyst-style report AI-boosted observability IBM Gated whitepaper Whitepaper landing page
Process exhibits

Strategy in action. Four pages from live strategy documents that reveal the thinking behind the work.

Baseline email performance metrics from an ABM sequence plan
Exhibit 01 · ABM programme How I build ABM strategy: understanding audience intent, recipient sentiment, and success metrics before shaping content that drives engagement.
How it all connects — funnel-stage content engine map
EXHIBIT 02 · CONTENT STRATEGY PLANS Orchestrating content across the funnel: ensuring thought leadership, proof, engagement, lead capture, and sales enablement reinforce one another.
Market insights matrix and why they matter
EXHIBIT 03 · MARKET ASSESSMENT How I validate content before creating it: mapping market insights and audience concerns to opportunities worth owning across the buyer journey.
Content gaps in the DevOps persona journey
EXHIBIT 04 · AUDITS AND GAPS How I uncover what content misses: a continuous audit of gaps, weak signals, and opportunities to strengthen what already exists before creating more.
04 — Archive

Seven years, condensed

Social campaigns, sales collateral, brand film and the writing itself; here's the full working archive.

01

Social media & campaign visuals

ProofHub — did-you-know stat card
IBM — Smarter Observability webinar promotion
Ninjacart — cacao vs cocoa carousel opener
Softobiz — “Most work stays invisible” Labour Day post
Darwinbox — employee quote card
IBM — EMA research report pull-quote
Darwinbox — AI in HR debate event announcement
Softobiz — Signals & Shifts, streaming royalties
Darwinbox — topical tweet on leave approvals
IBM — DevOps feedback loop animation
Kenko Health — 0% discount campaign post
Softobiz — Signals & Shifts, glass storage
Kenko Health — traditional insurance vs Kenko comparison
Softobiz — “AI demos are easy” production-readiness post
Ninjacart — on-camera reel, English names for veggies
Ninjacart — “Don’t soil yourself” carousel opener
02

Sales enablement collateral

Softobiz — Digital Transformation capability one-pager
Softobiz — “You’re paying the tax for the AI revolution” one-pager
IBM Instana Observability — solution brief
Sales collateral
Sales collateral
Sales collateral
Sales collateral
Sales collateral
03

Branding & video

Ninjacart brand film

Brand film — Ninjacart

Co-wrote the master rebrand film. 5.3M+ views, inside a campaign reaching 45M+ people.

Rebranding behind-the-scenes film

Rebranding BTS film

Script for the behind-the-scenes cut; on camera in the FOMO-driven teaser.

Darwinbox Year in Review

Darwinbox — Year in Review

Annual brand film narrative, built from product and customer milestones.

Darwinbox product promotion

Darwinbox — Product promo

Promo script and messaging for HR-tech buyers, across paid and organic social.

04

Digital content samples

Grouped by the job each set of writing was doing.

05 — Capabilities

What I bring to a team

Leadership

Content team leadership and coaching · creative agency direction · vendor management · cross-functional collaboration · project management

Strategy & planning

Content strategy · brand strategy and positioning · GTM strategy · competitive and audience research · stakeholder interviews · KPI definition

Demand & growth

SEO, AEO and GEO optimisation · ABM strategy · email and nurture campaigns · inbound · paid search and social · landing page optimisation

Content & copy

Editing · thought leadership · ebooks and long-form · sales enablement · UX writing · organic copywriting · business documentation

Brand & channel

Social media marketing · employer branding · experiential and event marketing · internal communication · on-camera presenting

Tools & analytics

GA4 · Search Console · Tag Manager · Semrush · HubSpot · WordPress · Adobe CMS · Gamma · Claude, ChatGPT, Gemini, Copilot

06 — Contact

Let's give your audience something to talk about.

Open to leadership roles in content and brand strategy. If you have a brand that deserves a sharper story, I'd like to hear about it.

Résumé
Download

© 2026 Noor Karkara.